[Windows 10] When I try to start [Reset this PC] in both Windows settings and F3 Recovery, System will show an error message [there was a problem resetting your PC. No changes were made].

Category:
Tipo: Windows 10
Última Actualización: Wed, 05 Aug 2015

Answer

(For Windows 10 pre-installed system only)

If the capacity of your system disk, also known as OS_Install(C :) is not more than 128GB, [Reset this PC] in both Windows settings and F3 Recovery might not be working normally. Please only use [Restore MSI factory settings] in [F3 Recovery] to restore your system. User can find this option with following steps.

(1) Press the power button to boot up the system.

(2) Press [F3] Hotkey when MSI Logo is appearing. System will boot to [Recovery Environment].

(3) Please select [Troubleshoot] in menu.

(4) Select [Restore MSI factory settings] to remove all user data and reinstall the factory image.

Reference

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