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How to solve the problem of black screen as entering a game and abnormal keyboard backlight display of Steel Series Engine(SSE)?
Please follow the minimum or recommended requirements listed onthe gaming website for installing the game. Insisting to install the game under unsupported operation system will confront not only the c...
How to use the "MSI One Touch Install" function to efficiently install all needed drivers for the system?
Please refer to the tutorials according to your installed operating system. Windows 7: https://www.youtube.com/watch?v=43lnM4m-500 Windows 8.1: https://www.youtube.com/watch?v=ERItRaJUKQs...
How to clean the notebook stains?
To clean the notebook, it's suggested to use a soft, non-abrasive cloth moistened in clean water to wipe the surface clean. (*Do not use alcohol or other cleaning solutions.)...
How to resolve the lag problem when playing UHD (3K/4K) video?
Make sure you have the latest Graphics driver version from MSI website installed and the video file is in a good condition without any damage. If the lag problem still remains, please try to use di...
When trying to adjust and apply the Graphics Settings in the game "Grand Theft Auto V (GTA V)", there is a Video Memory Exceeded warning message showing up.
Set the "Ignore Suggested Limits" option "ON" in the Graphics setting page to apply the changes. *In order to avoid the low game performance or any other unknown problem happening, please check the...
How can I remove Windows password for a local user account?
If you do not want to enter password every time you log in Windows, please follow below steps to delete password. 1. Press Ctrl+Alt+Delete and then click [Change a password]. 2. Type password for cu...
Is it normal that HDD diagnostic tools report a warning of Ultra DMA CRC Error Count (C7)?
We may find some CRC errors when data transfer. C7 warning does NOT mean fatal error or data loss. All of data was stored at buffer and will be re-sending immediately. Besides, you can also find more ...
How can I make the charms no show when I potion the upper-right corner? (For Windows 8 & Windows 8.1 system)
Please follow the steps below 1. Right click on the task bar at the bottom of the screen, choose properties. 2. On the Navigation tab, uncheck the option “When I point to the upper-right corner, sho...
Can I use SteelSeries Engine (SSE) to set key macros to control any media players?
If your media player provides global hotkeys for users to control, just set the key macros in SSE according to those hotkeys, but if not, you will probably need some plug-ins for your media players to...
My notebook has Dual-fan, but why can I feel only one fan running? How does the dual-fan system work? (For models with dual-fan design)
When the notebook is working, the GPU fan will start running once the GPU is in use. The Dual-fan’s running speed depends on the loading and the temperature of the CPU and GPU. The fan speed is adjust...

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